FAQ's
Minimum order
We do not have a minimum order quantity or value.
Carriage paid
Our carriage paid is £250. For orders below this, we charge £13.00 and £18.00 for cabinets and large items (UK only).
Minimum box quantity
There is no minimum, you can order just one.
Overseas delivery
If you are ordering from outside mainland UK, you can arrange collection from our warehouse (location code: LN8 3RH) or we can quote using one of our competitive international couriers. Depending on your order, some deliveries might be free.
Lead times
In the UK we aim to deliver in 2 - 5 days.
Out of stocks
In the unlikely event we cannot fulfil your order, we will let you know when the item will next be available.
Packaging
All product cartons are labelled and barcoded.
Credit account
Once we have established a good trading history we are happy to offer account credit terms.
Product images
Hi-resolution cutout and lifestyle images for all products are available from ‘Dropbox’. Please email: to request the link.
Wireworks details
VAT number: GB 820 464 354
T&C's
TERMS AND CONDITIONS
Privacy, security and customer service are important to Wireworks. By using this website please understand that you agree to the following terms and conditions. We reserve the right to modify these terms and conditions from time to time without notice to you. Reference to "we", "us" , "our" or "wireworks" are to Leet Ltd.
General: Goods supplied from the website are supplied by Leet Ltd a company registered in England and Wales whose company registration number is 4880976. Registered office address: c/o Account Ability, 4 Gibbs Hill, Headcorn, Ashford, Kent, TN27 9UD.
Your submission of an order represents an offer to purchase Goods indicated by you and it is not binding on us until we have notified you that an order is accepted. All advertisements and communications are made by us until your order is accepted by us are invitations to treat only and are not offers. If Goods are shown on the site but are not available or are incorrectly priced or otherwise incorrectly described, Wireworks shall not be obliged to sell you those goods. You undertake that all details you provide to us for the purpose of ordering Goods are correct. We will not share your details with any third party. We may sign you up to our e - newsletters but you can unsubscribe from these at any time by clicking the link in the email. You acknowledge that we cannot guarantee and therefore shall not be responsible for the security or privacy of the Website and any information provided to or taken from the Website by you.
Your statutory rights are not affected but otherwise all purchases are non-exchangeable, non-refundable and non-transferable. All prices include United Kingdom VAT at the prevailing rate.
Delivery: Wireworks will aim to deliver all orders within 7 working days of confirming an order, during busy periods delivery may take longer. If your delivery is outside the United Kingdom you may be subject to import duties and/or taxes. All charges of this nature shall be borne by you. A statutory cooling off period of 7 days applies to all orders in accordance with The Consumer Protection (Distance Selling) Regulations 2000.
Returning an item purchased from us:
1 Please email us at: stating the item(s) you wish to return and reason for the return stating whether you want an exchange or refund. In the case of a damaged product please send an image and details of the problem within 10 working days of receiving the goods.
2 Under the Sale of Goods Act 1979, you may be entitled to a refund or replacement where goods are faulty or not as described. Please request a 'Proof of Postage' , as we will not be liable for items lost in transit back to us without proof of postage. Please supply a receipt for the return postage cost.
3 If you have any questions please e-mail us at:
Every care is taken to ensure the descriptions and specifications are correct at the time of going to press. However while the colour reproduction is a close representation, slight variation in the Goods may occur and all sizes are approximate. If it is essential that the measurements are accurate then please contact us prior to ordering. We will not be liable for the cost of returning items that are not the right size or have colour variations from those shown on the website.
Law: The Terms shall be governed, constructed and interpreted in accordance with the laws of England and Wales.
Entire Agreement: These Conditions contain the entire agreement between You and Us relating to the subject matter covered and supersedes any previous agreements, arrangements, undertakings, representations or proposals, written or oral between You and Us in relation to such matters. You confirm You have read and fully understand these conditions and are the only terms that rule your relationship with Us
If you have a query or problem with an item bought through one of our stockists, then you should contact them directly.
How to return an item.
Email us with details of the product you wish to return within 14 days of receipt.
Goods must be returned in their original packaging, with all parts included and in the condition they were received, including the outer box.
Send to Paul at Wireworks - we will give you full address details.
You are responsible for the cost of returning your item(s) to us. If an item is returned to us after the 14 day returns period has ended, you may not receive a refund.
Your refund will be processed within 14 days of receiving the goods back for the amount you paid for the goods upon purchase. A refund can only be credited back to the original card or payment method used to purchase the items.
You are responsible for the item until it is received at Wireworks. We recommend keeping proof of postage. Please ensure that fragile items are protected and safely packaged. If the item is damaged in transit, we may not be able to issue a refund. Your return will be inspected. Goods found to be used, damaged, marked or scratched will not be refunded or exchanged.
Privacy Notice
This privacy notice tells you what to expect when Wireworks (Leet Ltd) collects personal information.
This privacy policy explains the following:
1. What personal data we collect
2. How long we hold your personal data for
3. Who has access to this personal data
4. Access to Your personal information
5. Changes to this privacy notice
6. How to contact us
1. What personal data we collect
When you contact or order from us:
We collect your name, email address and associated details including but not limited to, phone/contact number/s, invoice address & delivery address so that we can contact you in future.
2. How long we hold your personal data for
We hold this data for as long as your account or enquiry is active. You can request to have your account and associated data deleted at any time by contacting us. Please note that we are required to keep certain data for tax and accounting purposes.
3. Who has access to this personal data
We do not sell, trade, or transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
4. Access to Your personal information
Wireworks (Leet Ltd) tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a request. If we do hold information about you we will:
- give you a description of it;
- tell you why we are holding it;
- let you have a copy of the information
5. Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated on 25/04/18
6. How to contact us
You may contact us at any time by emailing us at:
Or writing to us at our registered office:
4 Gibbs Hill, Headcorn, Ashford, Kent TN27 9UD
Cookies
Last updated: 13 May 2020
Wireworks ("us", "we", or "our") uses cookies on http://www.wireworks.co.uk (the "Service"). By using the Service, you consent to the use of cookies.
Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.
What are cookies
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.
Cookies can be "persistent" or "session" cookies.
How Wireworks uses cookies
When you use and access the Service, we may place a number of cookies files in your web browser.
We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioral advertising.
We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:
- Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.
For the full disclosure section, including all types of cookies (from essentials to advertising cookies), create your own Cookies Policy.
Third-party cookies
In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.
What are your choices regarding cookies
If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
Where can your find more information about cookies
You can learn more about cookies and the following third-party websites:
AllAboutCookies: http://www.allaboutcookies.org/
Network Advertising Initiative: http://www.networkadvertising.org/
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